Simple maintenance tracking
RepairDesk360 gives tenants, staff and guests one link to report problems, and your team one list to fix them from. For rental properties and businesses alike. Nothing to install, easy to use.
Free for your first property. No card required. You can be taking requests in five minutes.
Who it's for
Tenants report from your link, and every unit keeps its own repair history.
Shops, offices, restaurants, clinics and hotels: staff report a fault in seconds, and your handyman or contractor takes it from there.
Equipment with QR labels, scheduled inspections and a parts store, when you are ready for them.
How it works
Each person sees only what they need, so nobody needs training.
1 · Whoever spots it
A tenant, an employee or a guest opens your link, picks the building, describes the problem and adds a photo. They get a reference number and a link to follow progress. No app, no account.
2 · You
It lands in one list with its property, unit and photo. Set the priority, choose who fixes it, and they get an email straight away.
3 · Your technician
Their week is on their phone, with Start and Pause on every job. When it's done, whoever reported it is told and the history stays on the property.
No training
Plain words on every screen, so your team gets it the first time.
No app to report a problem
Tenants, staff and guests use your link in any browser, on any phone.
No setup call
Sign up, add a property, share your link. That's it.
No contract
Pay monthly or yearly, and cancel any time.
Your data when you leave
Closing your organization? Download everything first, files included, on every paid plan.
What it does
Give each priority a time to reply and a time to fix. Late work is flagged before anyone has to call you, and public replies keep whoever reported it posted without the phone tag.
Every request, comment, photo, and status change is kept on the property record. When the same radiator fails twice, you will know — and you will have the history to act on it.
Pricing
For a landlord or a single small business
$0 $0 /mo
Start free
For a small business or property manager with one or two maintenance staff
$24 $20 /mo
billed $240 yearly
Everything in Free, plus:
+$10/mo per extra property, up to 10
Start with StarterFor a maintenance team looking after several sites
$79 $66 /mo
billed $790 yearly
Everything in Starter, plus:
+$10/mo per extra property, up to 25
Start with GrowthFor an operation with purchasing and a parts store
$245 $204 /mo
billed $2,450 yearly
Everything in Growth, plus:
+$10/mo per extra property
Start with BusinessExtra properties are $10 a month each, or $100 a year. Prices in US dollars. Every account starts on Free. Paid plans open when billing launches.
Questions
Yes. A property is any building or site you look after: a shop, an office, a restaurant, a hotel. Your staff and guests report through the same link, and you choose what the spaces inside are called: units, rooms, suites, areas or your own word.
No. They open your private link in any browser, on any phone. They get a reference number and a link to check progress, and an email when you reply if they leave an address.
Add your properties, share your link, and new requests start arriving in one list. On Growth and above, you can import your equipment list from a spreadsheet.
Yes. Every screen works on a phone, and technicians get their week as a simple list made for small screens.
Yes, on every paid plan. Once an owner asks to close the organization, Download all data gives them a zip with a spreadsheet for every list and every file you've uploaded, before anything is deleted.
No. They're on the Business plan only, and each stays off until an owner or admin switches it on. Everything else works the same without them.
Any time, by moving to the Free plan in Settings → Billing. Your paid plan runs to the end of the period you paid for, and nothing renews. Within 14 days of your first payment you can ask for a full refund through Paddle, who handle our billing. Read the Refund Policy
Add a property, share your link, and let RepairDesk360 keep track of the rest.